Social protection in Kazakhstan is a system of government measures aimed at supporting citizens in difficult life situations: pension provision, benefits, social services, and protection of the rights of vulnerable groups. In 2023, a new Social Code was adopted, establishing uniform rules and standards for social support.
Main areas of social protection
1. Pension provision
State basic pension and solidarity pension.
Mandatory pension contributions to the Unified Accumulative Pension Fund (UAPF).
Additional social payments for certain categories of citizens.
2. Social benefits
Targeted social assistance (TSA) for low-income families.
Disability benefits, survivor’s benefits, and benefits for large families.
Maternity and childcare benefits.
3. Protection of the rights of persons with disabilities
Development of medical and social expertise.
Provision of social services and rehabilitation programs.
Ensuring an accessible environment (transportation, infrastructure, education).
4. Employment Support
Government programs to promote employment.
Retraining and professional development courses.
Enbek programs and other labor market development initiatives.
Social Code of the Republic of Kazakhstan (2023)
Adopted on April 20, 2023.
Established uniform rules for the provision of social services.
Introduced the concept of “socially responsible services” with an emphasis on quality and accessibility.
Enshrined citizens’ rights to social assistance and the state’s obligations to provide it.
Government Agencies and Resources
The Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan is the main body regulating the social sphere.
Contact information for consultations:
Pension issues: +7 (7172) 74-34-95.
Social assistance issues: +7 (7172) 74-34-33.
For questions on protecting the rights of persons with disabilities, please call +7 (7172) 74-34-92.
Important information for citizens
Social protection covers all categories of the population, but special attention is given to low-income families, large families, and people with disabilities.
These rights are enshrined in the Social Code, which provides legal protection.
Online support is available through the eGov.kz portal and the “E-Otіnіsh” system.
